Quality repairs with quality replacement parts

Serving Queens, Nassau, Suffolk & All of The Hamptons for over 75 years!

SERVICE YOU CAN RELY ON

Quality Service for your Quality Appliance

subzero-pro-48-fridge-glass-door

Scroll through the list to browse some of our most common questions regarding our services and the appliances that we work on. If there are any questions you cannot find an answer to, consider giving us a call today!

Queens:

(718) 831-6819

Nassau:

(516) 908-8188

Suffolk:

(631) 212-3129
What areas do you service?

Sub Zero Refrigerator Service covers the New York areas of: Queens, Nassau, Suffolk and All of The Hamptons. If you have any questions regarding if we would service your area, please call us today!

What types of Sub Zero repair services do you offer?

We provide full-service Sub Zero refrigerator, freezer, ice maker, and wine cooler repair. Our technicians diagnose and repair a wide range of common and complex Sub Zero issues.

  • Sub Zero refrigerator repair
  • Sub Zero freezer repair
  • Sub Zero wine cooler repair
  • Sub Zero ice maker repair
  • Sub Zero sealed system repair
  • Sub Zero compressor replacement
  • Sub Zero condenser repair and cleaning
  • Sub Zero evaporator repair
  • Sub Zero defrost system repair
  • Sub Zero temperature control repair
  • Sub Zero thermostat replacement
  • Sub Zero fan motor replacement
  • Sub Zero control board repair
  • Sub Zero water leak repair
  • Sub Zero refrigerator not cooling repair
  • Sub Zero freezer not freezing repair
  • Sub Zero ice maker not making ice repair
  • Sub Zero water dispenser repair
  • Sub Zero door gasket replacement
  • Sub Zero door alignment and sealing repair
  • Sub Zero lighting repair
  • Sub Zero noise and vibration troubleshooting
  • Sub Zero maintenance and preventative service
  • Sub Zero system rebuild services
Does your company have a 'service charge'?

We don’t charge our customers a service charge with a repair. If you do not have something repaired then we will incur a flat rate service charge.

Do you service built-in units?

Yes, even your most intricate built-in residential systems. Please call us today to schedule an appointment with our master technicians.

How do I find the model number of my unit?

Open the door, and look to the inside top left corner close to the hinge of the door to find the sticker which reveals all this information.

If you do have to order a part, how long will it take? And what will it cost?

99% of the genuine materials we use to fix your machines are loaded on our serviceman’s trucks, so you will have us fix your appliance on the spot unless it’s something special that we get your authorization before we go ahead and order it with the main office and give you a quote for each unique repair. Repairs come with all parts and labor with our warranty for one year. Please feel free to call us with any concerns 24/7 year round including all holidays.

Will I have to wait all day for service?

Our schedules are based on morning and afternoon shifts. On the day of your repair/maintenance we will give you a call and tell you whether your unit will be serviced in the morning or afternoon. If there is a certain time that is more suitable to your needs, we are willing to work with your schedule.

How often do you evaluate your technicians?

Our service technicians are put through a qualifying test every 6 months. By visiting a seminar twice a year to carry out these tests they are able to become acquainted with any procedure changes or updates that can help them perform top quality repairs.

How much is the repair going to cost?

See above to narrow it down together for possibly more effective flow? …friendlier in nature but still concerning all these issues?

Which cities and towns do you serve?

In Queens County, we serve:

Arverne, Astoria, Bayside, Bellerose, Breezy Point, Cambria Heights, College Point, Corona, East Elmhurst, Elmhurst, Far Rockaway, Floral Park, Flushing, Forest Hills, Fresh Meadows, Glen Oaks, Hollis, Howard Beach, Jackson Heights, Jamaica, Kew Gardens, Little Neck, Long Island City, Maspeth, Middle Village, Oakland Gardens, Ozone Park, Queens Village, Rego Park, Richmond Hill, Ridgewood, Rockaway Park, Rosedale, Saint Albans, South Ozone Park, South Richmond Hill, Springfield Gardens, Sunnyside, Whitestone, Woodhaven, Woodside

In Nassau County, we serve:

Albertson, Atlantic Beach, Baldwin, Bayville, Bellmore, Bethpage, Carle Place, Cedarhurst, East Meadow, East Norwich, East Rockaway, Elmont, Farmingdale, Floral Park, Franklin Square, Freeport, Garden City, Glen Cove, Glen Head, Glenwood Landing, Great Neck, Greenvale, Hempstead, Hewlett, Hicksville, Inwood, Island Park, Jericho, Lawrence, Levittown, Locust Valley, Long Beach, Lynbrook, Malverne, Manhasset, Massapequa, Massapequa Park, Merrick, Mill Neck, Mineola, New Hyde Park, Oceanside, Old Bethpage, Old Westbury, Oyster Bay, Plainview, Point Lookout, Port Washington, Rockville Centre, Roosevelt, Roslyn, Roslyn Heights, Sea Cliff, Seaford, Syosset, Uniondale, Valley Stream, Wantagh, West Hempstead, Westbury, Williston Park, Woodbury, Woodmere

In Suffolk County, we serve:

Amagansett, Amityville, Aquebogue, Babylon, Bay Shore, Bayport, Bellport, Blue Point, Bohemia, Brentwood, Bridgehampton, Brightwaters, Brookhaven, Calverton, Center Moriches, Centereach, Centerport, Central Islip, Cold Spring Harbor, Commack, Copiague, Coram, Cutchogue, Deer Park, East Hampton, East Islip, East Marion, East Moriches, East Northport, East Quogue, East Setauket, Eastport, Farmingville, Fishers Island, Great River, Greenlawn, Greenport, Hampton Bays, Hauppauge, Holbrook, Holtsville, Huntington, Huntington Station, Islandia, Islip, Islip Terrace, Jamesport, Kings Park, Lake Grove, Laurel, Lindenhurst, Manorville, Mastic, Mastic Beach, Mattituck, Medford, Melville, Middle Island, Miller Place, Montauk, Moriches, Mount Sinai, Nesconset, New Suffolk, North Babylon, Northport, Oakdale, Ocean Beach, Orient, Patchogue, Peconic, Port Jefferson, Port Jefferson Station, Quogue, Remsenburg, Ridge, Riverhead, Rocky Point, Ronkonkoma, Sag Harbor, Sagaponack, Saint James, Sayville, Selden, Shelter Island, Shelter Island Heights, Shirley, Shoreham, Smithtown, Sound Beach, South Jamesport, Southampton, Southold, Speonk, Stony Brook, Upton, Wading River, Wainscott, Water Mill, West Babylon, West Islip, West Sayville, Westhampton, Westhampton Beach, Wyandanch, Yaphank